Refund & Cancellation Policy

The Free plan requires no payment and can be used for as long as you like. Nothing is charged unless you explicitly purchase Pro or Lifetime.

Pro is billed monthly. You can cancel at any time from your Profile screen or by emailing support. When you cancel, Pro features stay active until the end of the period you already paid for, and no further charge is made.

If you were charged by mistake, or you cancelled but were billed again, email us within 14 days of the charge and we will refund that billing period in full.

Lifetime access is a single payment. You can request a full refund within 14 days of purchase, for any reason, as long as the request comes from the email address on the account. After 14 days, Lifetime purchases are non-refundable, and access remains yours permanently.

Email support@mindjournal.ai from your account address with the word “refund” or “cancel” in the subject. We reply within two business days and confirm before any change is made to your account.

Approved refunds are returned through the original payment method by our payment processor. Depending on your bank, the amount can take 5–10 business days to appear.

We cannot refund charges made by a third party you do not control, charges older than the windows above, or accounts removed for abuse of the service. MindJournal AI is a behavioural journaling tool — refunds are never issued on the basis of trading outcomes, because the product makes no claim about trading results.

Cancelling a paid plan does not delete your data. You can permanently delete your account and all journal records yourself from Profile → Danger zone. Deletion is immediate and irreversible, and it does not by itself create a refund — request the refund first if one is due.